Code of Conduct and Volunteer Policy

These policies are written to provide overall guidance and direction to staff and volunteers engaged in volunteer involvement and management efforts. These policies do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. Naturally Boulder reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy.

Naturally Boulder recognizes and appreciates the valuable contributions that our volunteers make toward the achievement of our goals. To this end, Naturally Boulder accepts and encourages the involvement of volunteers at all levels of the organization and within all appropriate programs and activities. All Board Members and staff are encouraged to assist in recruiting volunteers from the community. 

Definition of a “Volunteer”

A “volunteer” is anyone who, without compensation or expectation of compensation beyond reimbursement, performs a task at the direction of and on behalf of Naturally Boulder. A “volunteer” must be officially accepted by Naturally Boulder prior to performance of the task. Unless specifically stated, volunteers shall not be considered as “employees” of Naturally Boulder.

Scope of Volunteer Involvement 

Volunteers may be utilized in all programs and activities of the organization, and serve at all levels of skill and decision-making. Volunteers should not, however, be utilized to displace any paid employees from their positions. 

Minor Volunteers

Volunteers who have not reached their age of majority must have the written consent of a parent or guardian prior to volunteering. The volunteer services assigned to a minor should be performed in a non-hazardous environment and should comply with all appropriate requirements of child labor laws.

Liability

Volunteers are expected to understand the risks associated with volunteering which may include moving objects up to 50 lbs. Further, volunteers hereby waive any claims against, indemnify, and hold harmless Naturally Boulder, its respective officers, directors, employees, sponsors, representatives and volunteers from any and all liability, including attorney fees that may result from illness, personal injury, property damage, or wrong doing resulting from involvement with Naturally Boulder.

Discrimination

Naturally Boulder is committed to a policy of fair representation and will not discriminate on the basis of race, ethnicity, disability, gender, color, religion, sexual orientation, geography, or age. Naturally Boulder will follow this policy in selection of volunteers. Volunteers are expected to adhere to these same standards in the course of their duties.

Service at the Discretion of the Organization

Naturally Boulder accepts the service of all volunteers with the understanding that such service is at the sole discretion of the organization. Volunteers agree that Naturally Boulder may at any time, for whatever reason, decide to terminate the volunteer’s relationship with Naturally Boulder. Notice of such a decision should be communicated as soon as possible to the volunteer’s supervisor.

Representing Naturally Boulder

Volunteers are asked to not contact organizations or individuals on behalf of Naturally Boulder unless a staff person gives them express direction to do so. Prior to any action or statement that may significantly affect or obligate Naturally Boulder, volunteers should seek prior consultation and approval from appropriate staff. These actions may include, but are not limited to, public statements to the press, coalition or lobbying efforts with other organizations, or any agreements involving contracts, resources, finances, or other obligations. Volunteers are authorized to act as representatives of Naturally Boulder as specifically indicated within their job descriptions and only to the extent of such specifications.

Dress Code and Timeliness

Volunteers are representatives of Naturally Boulder and are responsible for presenting a positive image to our members, our sponsors, and the community. Volunteers will dress appropriately for the conditions and performance of their duties. (This generally means dressing in business casual clothing but may include wearing closed-toe shoes, long pants, or long sleeves, for instance.) Volunteers who work at special events or otherwise have face-to-face member or sponsor contact will wear a Naturally Boulder name tag. Volunteers who work as support in an office situation will dress according to the code of that particular office. Individual volunteers will be informed of the dress standard for their duties at the time of assignment.

Volunteers are expected to arrive on time for a shift, and stay through the end of a shift or commitment. Volunteers should notify their supervisor in advance if they are unable to be present on their scheduled day. If volunteers’ availability changes mid-shift, they are responsible for discussing these changes with supervisory staff. 

On-the-Job Training

Volunteers will receive specific on-the-job training to provide them with the information and skills necessary to perform their volunteer assignment. The timing and methods for delivery of such training should be appropriate to the complexity and demands of the position and the capabilities of the volunteer.

Confidentiality

Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, client, other person, or Naturally Boulder business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with Naturally Boulder.

Electronic Access

Some volunteers may have access to the Naturally Boulder membership database. Volunteers agree to maintain the integrity and confidentiality of that network, accessing only the portions of the database that are required to perform their jobs. Volunteers agree not to attempt to manipulate other parts of the database or otherwise work outside of the immediate task at hand. 

Volunteers agree to appropriate use of telephones, computer equipment or systems, mail system, e-mail system, facsimile machines, photocopiers, or other Naturally Boulder-owned or co-working-owned equipment.

Contacting Other Volunteers

Occasionally, volunteers will need to contact other volunteers regarding to their activities with Naturally Boulder. We expect all such communications among volunteers to follow standard professional practice. Other than phone numbers or email addresses, the Naturally Boulder staff will not share contact or other personal information about a volunteer with another volunteer without the express consent of all parties involved.

Return of Property

Volunteers are responsible for Naturally Boulder property which includes all materials, files, keys, passwords or any other written or electronic information issued to volunteers or in volunteers’ possession or control. All Naturally Boulder property must be returned at the conclusion of each volunteer shift or special event. Naturally Boulder may take all actions deemed appropriate to recover orprotect its property

Non-Compliance/Dismissal

Understand that failure to adhere to any part of this code may result in suspension from our volunteer duties and/or termination of our volunteer relationship with Naturally Boulder. No volunteer will be terminated until the volunteer has had an opportunity to discuss the reasons for possible dismissal with supervisory staff.

Volunteers’ Pledge: 

• I will conduct myself in a respectful manner, exhibit good conduct, and be a positive role model.
• I will display respect and courtesy for other employees, volunteers, program participants, visitors, clients and property.
• I will provide a safe environment by not harming anyone in any way, whether through discrimination, sexual harassment, physical force, verbal or mental abuse, neglect, or other harmful actions.
• I will respect the privacy of persons served by the organization and hold in confidence sensitive, private and personal information.
• I will keep Naturally Boulder staff informed of progress, concerns and problems within the program(s) in which I participate.
• I will work cooperatively as a team member with employees and other volunteers.
• I will keep personal opinions and actions separate from those made as a representative of this organization.
• I will avoid conduct, both on and off duty, which would jeopardize program effectiveness.
• I will not use or be under the influence of illegal drugs. If anyone is found in passion or using illegal substances they will be asked to leave the deployment location and asked not to return for the remainder of the deployment.
• I will not consume or be under the influence of alcohol during operational hours, to be determined by the On-Site Coordinator.
• I will not discriminate on the basis of race, color, religion, sex, age, national origin, marital status or disability, or sexual orientation.
• I understand that any expenses incurred personally and reimbursement requested must be pre-approved prior to request.
• I have read the Naturally Boulder Volunteer Code of Conduct and agree to abide by the statements above.