Certification Project Manager
Boulder, CO, US
Provide timely, quality certification services to customers in an assigned program area and assist in program business development and administration.
Manage certification projects for assigned customers for certification of new products and maintain certification of existing products.
Complete Application reviews to confirm that clients have the ability to comply with the respective standards/regulations they are seeking certification for prior to the client proceeding to inspection.
Compile, organize and maintain client certification documentation to justify ongoing compliance for certification and accreditation purposes and proper invoicing.
Facilitate certification projects by interfacing with other departments (Accounting, Inspection Scheduling, Sales, Review, and Inspection, etc.) to answer/address any issues preventing the certification work flow.
Serve as the primary point of contact for all NSF related services and activities to ensure customer satisfaction and understanding of standards/regulations, certification decisions, policies and technical requirements.
Review client non-compliance responses to confirm they are adequately addressed and implemented to demonstrate ongoing compliance with respective standards/regulations.
Attain strong knowledge of designated client files and ongoing compliance to be able to explain the certification decisions to accreditation representatives, auditors, and regulators as needed.
Meet with clients (in office, tradeshows, or their facilities) as needed to ensure ongoing customer satisfaction.
Where applicable, may be required to conduct product evaluations, field tests, and initial audits; review accompanying documentation; prepare reports documenting the results of the evaluations and reviews.
Other duties as assigned
External Candidates: Bachelor’s degree.
Internal Candidates: Bachelor’s degree or documented successful NSF International experience and pursuing a Bachelor’s degree.
A minimum of three (3) years relevant work experience including experience in providing excellent customer service.
Proficient in Microsoft Office Suite, i.e. Word, Excel, PowerPoint, Outlook, etc.
Willingness and ability to travel domestically up to 10% of the time.
Excellent attention to detail.
Strong time and project management skills.
Strong technical writing skills.
Bachelor’s degree in a technical field of study
A minimum of two years experience in project management, preferably in a technical field.
Basic knowledge of math and science (chemistry, engineering, environmental health or related fields).
Related industry knowledge
To apply email: email@example.com