November 11, 2020

Development Coordinator

Metro Caring

Do you:
 Support building an anti-hunger movement in Colorado?
 Approach your work with a racial equity lens?
 Enjoy working as part of a passionate team?
 Enjoy connecting with diverse people and showing appreciation?
 Have a keen attention to detail and get excited about digging into data?
 Love identifying potential solutions to streamline processes?

Metro Caring, Colorado’s leading anti-hunger organization, is accepting applications for our Development Coordinator. This is a returning position within our growing team.
The Development Coordinator will work toward our vision of an equitable and inclusive local food system and economy by providing support to our Development Team to ensure sustainable funding for Metro Caring’s mission. They will oversee Metro Caring’s donor database and assist with donor relations and communication through the management of donor contact lists and contact notes. Finally, they will support donor events through guest list and sponsor management.

While training and onboarding will be provided, we are interested in applicants who have the following skills, abilities, and experience:

• Excellent written and oral communication, with a high level of sensitivity for propriety and confidentiality
• Proactive, self-motivated, and highly accountable with excellent follow-through skills
• Ability to deliver results in a fast-paced, collaborative, team culture
• Highly organized and able to handle multiple important projects simultaneously while responding to unanticipated developments
• Flexible, with the capacity to work under tight deadlines with strong attention to detail
• Highly proficient in Microsoft Office products, particularly Excel
• Highly proficient in Salesforce, Raiser’s Edge, or comparable database management software
• Ability to work well remotely, independently, highly motivated, and a self-starter
• Bilingual preferred in Spanish, Arabic, Mandarin, Russian, or Burmese

To apply, please submit a resume and cover letter to job@metrocaring.org with “Metro Caring Development Coordinator” in the subject line, and title your documents “First Name_Last Name_DC_Resume” and “First Name_Last Name_DC_Cover Letter”. Please use your cover letter to communicate why you are excited to work to help build a sustainable anti-hunger movement in Colorado, highlighting any of the above skills, abilities, and experience that you have. This position will be filled on an ongoing basis. Applications will be accepted until the position is filled; however, priority will be given to those applicants who submit their materials before 5:00 PM MT on Friday, November 27th.
Incomplete applications will not be considered.

POSITION TITLE: Metro Caring Development Coordinator
REPORTING TO: Metro Caring Corporate Engagement Officer
LOCATION: The Metro Caring office is located at 1100 E 18th Ave, Denver, CO 80218. Onboarding and training will take place at the office, with most of the work taking place remotely.
STARTING DATES: No earlier than December 7th. We are committed to finding the right addition to our amazing team.
COMPENSATION: $19-$22/per hour for a 40-hour work week, nonexempt salary. Metro Caring offers a fulfilling workplace and comprehensive benefits package, including: joining a diverse, passionate, enthusiastic and collaborative team; 120 hours per year of paid time off; paid sick leave; paid holidays; 401K retirement plan with a 3 percent employer-paid match; and competitive employee health, dental, short-term disability and family leave plans.

The Metro Caring Development Coordinator duties include:
Database Administration
• Ensure accurate entry and processing of all gifts in the Metro Caring donor database, including cash contributions, in-kind contributions, grants, online gifts, matching gifts
• Ensure all development activities such as donor interactions, tours, and event attendance are captured in the donor database within one week.
• Supervise and train volunteers for in-kind donation data entry and acknowledgement generation
• Ensure donor database records are current, accurate, and meet organizational standards
o Accurately entering donor information and gifts (cash, check, credit card, pledge, in-kind, stock and online)
o Routinely conduct data clean-up
o Proactively train team members on database use and assist users in determining more efficient ways to utilize the database
o Provide support when errors and issues arise
o Maintain proper documentation of best practices, procedures, and conventions for data and database use
o Create customized dashboard within donor database for users to optimize donor portfolio review and management
• Cross-reference recurring donor list and monthly income to ensure automated donations are processed correctly and received
• Work closely with Finance Department to correctly code donations, reconcile monthly, and resolve discrepancies

Fundraising and Campaigns
• Work closely with Chief Development Officer to maintain donor call lists and donor contact notes, and periodically arrange donor meetings
• Design and generate reports for Chief Development Officer, Board of Directors, and other staff, as needed, to analyze donor activities and opportunities within various donor segments
• Assist team with prospecting by keeping prospect account data accurate and up-to-date, pulling reports, supporting prospect status review, and updating the process, as needed, to help analyze activities and opportunities within each funding stream

• Provide support in the planning, marketing and execution of annual fundraising events (Rooted in Our Community and Cornucopia) as well as periodic donor celebrations
• Assist with management of event sponsors, speakers, and vendors
• Prepare, sort, and track event guest lists and materials

Donor Relations and Communication
• Assist with writing, editing and distribution of appeals, gift acknowledgements, donor impact statements, newsletters, reports, and proposals
• Generate electronic and printed acknowledgement letters to ensure that donors are thanked in a timely and meaningful fashion
• Interact with donors via phone calls or email to reconcile questions on donations, acknowledgement letters or tax documentation
• Communicate with potential tour guests on logistics, send reminder emails, no-show reminders, and ensure all data is captured in donor database in a timely manner
• Support team in managing committee calendars and ensuring that each committee (Stewardship/Pipeline) are on task and on schedule
• Work with Director of Strategy and Communications to post fundraising social media content, related Facebook event pages, and other marketing materials, as needed
• Maintain master calendar for all fundraising team meetings and fundraising events.
• Manage and monitor Development team Outlook inbox and calendar and send calendar invitations to staff members, when appropriate
• Ensure team tasks are properly prioritized and deadlines are met
• Develop systems to capture participant stories; use as a tool for communicating impact

• Participate in weekly team meetings and monthly all-staff meetings/retreats
• Attend and complete two volunteer shifts withing the first week of employment
• Attend a Planting Seeds tour within first month of employment and invite at least 2 contacts per year to attend
• Complete a quarterly shift in another program or department
• Join volunteer gatherings (brief, twice daily meetings for shift volunteers) at least weekly

The Metro Caring Development Coordinator must be self-motivated and friendly, with strong verbal and writing skills. They must be able to keep composure in a stressful environment and possess the ability to juggle multiple priorities and projects and meet deadlines under pressure. They must have a desire to learn on the job and meet any challenge with a positive attitude with the ability to hold yourself and others accountable for reaching goals. Values-alignment is a must, especially a commitment to pursue equity, rise together, and champion the mission.

Applicants must have reliable transportation. Relocation costs are not covered by Metro Caring.

Metro Caring is an equal opportunity employer. The organization is dedicated to the goal of building and maintaining a diverse staff and we encourage applications from qualified individuals of all backgrounds. Black, Indigenous, people of color (BIPOC), veterans, first-generation Americans, and those that identify as LGBTQ and non-binary are strongly encouraged to apply.

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