February 16, 2021

Operations Associate Manager

Grace's Goodness formerly Beyond Broth

· Pack and ship orders to retailers and Amazon and ecommerce consumers
· Track orders and communicate with customers, e-commerce, Amazon
· Leverage different shipping methods, ie UPS, USPS, Domestic & International and best practices to minimize costs and maximize efficiency/speed of delivery
· Deliver packages to PO or other mailing offices as needed
· Receive shipments (product and supplies), organize inventory and log in inventory tracker
· Help Maintain and update inventory

Technology: Master use of label printer, computer, scanner

Customer Service:
· Follow up on customer orders with problems and resolve, representing the brand professionally
· Log and report shipping problems monthly – causes and resolution

Warehouse management and organization:
· Keep warehouse organized, shelves stocked, transferring cases from pallets at least weekly and identifying low inventory items in a timely manner
· Assistance in weekly inventory tracking
· Special projects as needed


· Highly organized and efficient
· Takes pride in attention to detail
· Proficient in Excel and Word
· Strong written and verbal communication skills
· Flexible – game to tackle whatever is needed
· Ideally interested in operations and logistics and loves healthy food
· 1+ years of college



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