November 12, 2018

Operations Coordinator

The Jackfruit Company

The Jackfruit Company

Job Title: Operations Coordinator
Location: Boulder, CO

The Jackfruit Company (TJC) is seeking an ambitious, and resourceful operations professional. To ensure timely, quality, and profitable distribution across all of our channels, this individual will oversee the order to cash process and will work collaboratively with the rest of the team.

The Jackfruit Company is the global leader in jackfruit products, supply chains, and sales, sourcing directly from over 1,000 farming families in India, and delivering the highest quality jackfruit foods to consumers at major retailers like Whole Foods, Sprouts, Kroger, Publix, Safeway, Walmart, and Costco as well as into strategic channels including eCommerce and Foodservice. TJC has experienced more than 5x growth since 2016 and is poised for a breakthrough year in 2019, bringing new product lines into the market. CEO Annie Ryu founded TJC in 2011 to transform healthy eating, farmers’ livelihoods, and humanity’s ecofootprint for the better. By replacing meat with the world’s largest tree-borne fruit and meatiest plant –
jackfruit – the company is transforming an underutilized resource into a meat substitute and providing income for farming families, while diminishing the carbon footprint associated with meat consumption.

As the Operations Coordinator, you will be an essential contributor to fulfilling the mission of The Jackfruit Company. This role is responsible for general operational administration and bookkeeping activities in partnership with our outsourced accounting firm and with support and guidance from our Operations Manager. This position is ideally suited for the candidate who thrives in a start-up culture, is a team player, and a highly motivated self-starter. This position will report to the Operations Manager.

Roles and responsibilities include, but are not limited to, the following:
• Overall manage the order to cash process for The Jackfruit Company
• Process customer sales orders and logistics documents, send order confirmations to customers,
schedule outbound freight, and invoice in a timely fashion
• Accurately process customer payments and enter deposits into deposit tracker
• Provide excellent customer service to all internal and external stakeholders
• Accurately record trade activity and seek approval of all significant deductions
• Engage collaboratively with teammates and customers to resolve disputes, claims and
deductions issues in a timely manner
• Send accounts payable to and ensure all invoices are available for approval
• Maintain accurate records and inform management of discrepancies or problems
• Support all internal departments
• Complete other duties as assigned

• Proficient in Microsoft Office programs; including Excel skills
• Excellent written and verbal communication skills
• Organized with high attention to detail and sense of urgency
• Can effectively prioritize, meet deadlines, multitask, and self-manage
• Uses reason to solve problems
• Patient and careful with cyclical tasks
• Flexible, accurate, service-oriented
• Exhibits a strong work ethic and high level of integrity
• Keeps highly sensitive information confidential
• Maintains a clean and orderly work area
• Desires challenge and seeks continuous improvement through learning
• Genuine interest in natural products, food and an overall healthy lifestyle
• Sense of humor
• Experience in Quickbooks preferred
• Bachelor’s degree; preferred
• Prior bookkeeping experience in the consumer goods or grocery/food industry; preferred

The Jackfruit Company offers an exciting and supportive work environment, and a competitive salary and benefits package which includes medical and dental plans, PTO and other benefits. In addition, there is performance-based compensation including an annual performance bonus. The Jackfruit Company is an Equal Opportunity Employer.

CONTACT: Send Resume and cover letter to Adam Grifkin, VP Finance & Operations, or