May 15, 2019

Service Coordinator

The Kitchen Coop

The Kitchen Coop® provides premier co-manufacturing to emerging natural food companies.

Position Summary:

Cultivating client and supplier relationships by coordinating and executing activities that keep the manufacturing operations running smoothly including, but not limited to: purchasing, logistics, and communications.

Essential Job Duties:

Extract needs and wants from Clients and converting into orders (purchasing, production, shipping, etc) for the company.
Purchase materials & supplies.
Ingredient research, sourcing and tracking.
Maintaining a materials database including data entry
Coordinating inbound and outbound shipping of ingredients, finished goods, and samples
Posting inventory transactions to our systems
Initiate and monitor purchase orders to ensure timely receipt and inventory of all products.
Create and maintain documentation for purchasing, inventory and reporting.
Execute external and internal inventory transactions including inventory transfers, client fulfillment, sample receipt and delivery, and lot tracking.
Coordinate accurate and timely shipments of materials, finished goods and samples in accordance with client & company schedules and terms.
Oversee maintenance of client records and ensure timely reporting of essential information.
Maintain office efficiency by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving office supply inventory; assigning and monitoring clerical functions.
Create Client Service Orders or assist Clients in doing so
Work with Sales & other depts. to perform monthly and ad-hoc billing
Manage, sort and organize incoming documents/packages and distribute to employees or clients.
Staffing the front desk during business hours including answering the phone, responding to general requests and forwarding calls when necessary.
Work closely with management to coordinate projects and activities.
Other duties as assigned.

Job Qualifications:

Education: High school diploma or equivalent.  Associates or Bachelors degree is a plus

Experience:  Minimum two-year experience in an outwardly facing, professional position.  Experience in purchasing, supply chain, and/or logistics is required. Food industry experience is not required but strongly preferred.


Excellent time management skills and ability to multi-task and get it all done on time.
Ability to communicate professionally and knowledgeably with a wide range of people.
Attention to rules, detail, planning & problem-solving skills
Dedicated to meeting the expectations of internal and external customers.
Ability to organize the physical environment and help others maintain such order
Ability to understand ingredient specifications and learn technical jargon.
Ability to work as a team member or individually with minimal supervision guided by written procedures and oral instructions.
Strong MS Office computer skills, especially Excel.
Experience with QuickBooks is a plus.

Equipment Directly Used:

Computer (Apple or Windows)
Multi-line phone system


Please send inquiries to Joelle Trubowitz at